Hi, I'm Maysnow
[mei-snoh] 瑞雪兆丰年: "A winter of snow promises a prosperous year"
(n.) UX Researcher & UX Designer humanizing technology through research-based design. Previously @ Amazon Web Services, ServiceNow, Zendesk.
Simplifying Revenue Adjustment Processes @ AWS FinTech
UX Design Intern
Designing Conversational Interface Experiences @ ServiceNow
Product Design Intern
Consumer Behavior with Customer Service Encounters @ Zendesk
UX Research Intern
Implications for Facilitating Online Feedback Exchange (CSCW 2020)
UX Research Publication
Side Projects
User-centered Design Approach for an Interactive and Personal Experience
UX Redesign
Designing an Effective and Personalized Advice Exchange System for Students
Case Study
Thanks for making it this far!
If you still want to learn more about who I am, you can read about me. Feel free to connect with me on LinkedIn, or email me at mayliu@ucdavis.edu